Shipping policy

Last Updated: 1 March 2026

Thank you for shopping at Shimmera925Silver. This Shipping Policy explains how we process and deliver your 925 sterling silver jewelry orders.

1. Shipping Locations

  • We currently ship across India.

  • International shipping is not available at this time (unless mentioned on the product page).

2. Order Processing Time

  • Orders are processed within 1–3 business days after successful payment.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Customized or special orders may require additional processing time.

3. Shipping Time

  • Standard Delivery: 4–7 business days (depending on your location)

  • Delivery times are estimates and may vary due to courier delays, weather conditions, or unforeseen circumstances.

4. Shipping Charges

  • Shipping charges (if applicable) will be clearly displayed at checkout.

  • Any promotional free-shipping offers will be mentioned on the website.

5. Order Tracking

  • Once your order is shipped, you will receive a confirmation email or message with tracking details.

  • You can track your shipment using the courier partner’s tracking link.

6. Address Accuracy

  • Please ensure that your shipping address, phone number, and email are correct at checkout.

  • Shimmera925Silver is not responsible for delays or non-delivery due to incorrect or incomplete address details provided by the customer.

7. Delayed or Lost Shipments

  • If your order is delayed beyond the estimated delivery time, please contact us at shimmera925silver@gmail.com.

  • In rare cases of lost shipments, we will work with the courier partner to resolve the issue. Resolution time depends on courier investigations.

8. Damaged Packages

  • If you receive a damaged package, please notify us within 48 hours of delivery.

  • Share clear photos of the package and product to shimmera925silver@gmail.com so we can assist you.

9. Undelivered or Returned Orders

  • If an order is returned to us due to:

    • Incorrect address

    • Customer unavailable

    • Refusal to accept delivery

    Re-shipping charges may apply.

10. Contact Us

For any questions regarding shipping, please contact:

📧 Email: shimmera925silver@gmail.com
📍 Address: Surat, Gujarat 395006, India